If you are trading in an item, please package the item inside a sturdy cardboard box with adequate padding to ensure the item is properly protected in transit.
Any items that are inadequately packaged are shipped to us at your own risk.
In the event of damage in transit due to insufficient packaging, the trade-in may be declined, or your trade-in value reduced.
For a guide on how to package your item, please see the videos below:
How to package a medium-sized item
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