What do I do if I receive the wrong item?

Modified on Tue, 25 Jul, 2023 at 11:51 AM

This is an exceedingly rare occurrence, but occasionally things do go wrong.

Please open a support ticket and include your customer account code or order number and let us know the details of the problem.

We will collect the incorrect item from you and arrange to get the correct item sent out to you as quickly as possible.