FAQ - General
If you would like to update the email address on your account, please email us from the email address currently on your account to request this. We are ...
Mon, 24 Jul, 2023 at 2:08 PM
If you are seeing a lot of advertisements for Gear4music, but you have unsubscribed from our marketing emails, you may be seeing targeted advertisements. ...
Mon, 24 Jul, 2023 at 2:22 PM
At present, our Showrooms in the UK and Sweden do not accept cash payments. You can pay with cash in our German showroom, however.
Mon, 24 Jul, 2023 at 2:26 PM
Once processed, most refunds should take 3-5 working days to appear in your account, however, this can vary depending on the specific payment method used wh...
Wed, 26 Jul, 2023 at 5:20 PM
Depending on the size of the item(s) in your order, they are usually placed in a larger cardboard box, featuring the Gear4music logo and branding. If ho...
Wed, 26 Jul, 2023 at 5:22 PM
Unfortunately, we are not able to reserve products for customers to pay for later - as we are primarily an online retailer, items are sold on a first-come, ...
Wed, 26 Jul, 2023 at 5:25 PM
Gear4music works with third-party companies to provide finance options for orders over £250. For full details of the available finance options please cl...
Fri, 28 Jul, 2023 at 12:37 PM