We are sorry to hear you would like to return an item to us.
You can start a return using the link below:
To do this, you will need your email address and your order number.
This will begin with a ‘W’ or ‘M’ followed by seven digits and can be found in the confirmation email you received when you placed your order.
For a guide on how to package your item, please see the videos below:
How to package a medium-sized item